{"id":1206,"date":"2016-03-14T19:00:15","date_gmt":"2016-03-14T19:00:15","guid":{"rendered":"http:\/\/wp.nzinck.com\/?p=1206"},"modified":"2022-12-30T10:15:08","modified_gmt":"2022-12-30T10:15:08","slug":"what-is-customer-engagement-and-how-do-we-execute-it","status":"publish","type":"post","link":"https:\/\/www.nzinck.com\/da\/what-is-customer-engagement-and-how-do-we-execute-it\/","title":{"rendered":"What is Customer Engagement and How do we Execute it?"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Download the slides and watch the video about how the changed consumer behaviour calls for a new and customer focused strategy if you don\u2019t want to be caught off guard by disruptive businesses like <span class=\"s2\">hotels.com<\/span>, Netflix, Uber, Spotify etc.<\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Learn more about how customer engagement evolves around:<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Obtaining customer insights<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Understanding and mapping buying behaviour and customer journey<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Identifying segmentation and customer needs<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Defining content strategy<\/span><\/li>\n<\/ul>\n<p><span class=\"s1\">Download Presentation slides on the link above.<\/span><\/p>\n<p><span class=\"s1\">NB! Presentation is in Danish.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This was the key question in the latest event held in our Customer Engagement Academy Download the slides and watch the video about how the changed consumer behaviour calls for a new and customer focused strategy if you don\u2019t want to be caught off guard by disruptive businesses like hotels.com, Netflix, Uber, Spotify etc. Learn &hellip;<\/p>\n","protected":false},"author":3,"featured_media":1212,"comment_status":"closed","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[192],"tags":[11],"class_list":["post-1206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-customer-engagement"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/comments?post=1206"}],"version-history":[{"count":8,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1206\/revisions"}],"predecessor-version":[{"id":10046,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1206\/revisions\/10046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/media\/1212"}],"wp:attachment":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/media?parent=1206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/categories?post=1206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/tags?post=1206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}