{"id":1413,"date":"2016-04-20T15:13:34","date_gmt":"2016-04-20T15:13:34","guid":{"rendered":"http:\/\/wp.nzinck.com\/?p=1413"},"modified":"2022-12-30T10:03:24","modified_gmt":"2022-12-30T10:03:24","slug":"i-love-wiggle","status":"publish","type":"post","link":"https:\/\/www.nzinck.com\/da\/i-love-wiggle\/","title":{"rendered":"I Love Wiggle!"},"content":{"rendered":"<p>Wiggle simply understands their customers. Understands what adds value &#8211; and act accordingly. They know how to deliver customer service, and their products, prices, search filters, freight prices and delivery times are of course ship shape. But that&#8217;s just a prerequisite in the context of my undying devotion to <a href=\"http:\/\/Wiggle.com\">Wiggle.com<\/a>.<\/p>\n<h4><\/h4>\n<h4>Time and again, I&#8217;m confirmed in my need to return this great shop<\/h4>\n<p>Latest, when ordering bike equipment (on a Sunday). The product, unfortunately, was out of stock, but I was referred to using the chat feature, expecting a sleepy student assistant. He was anything but. Knew stuff. Quite a lot actually, and together we found a solution. I felt completely safe in his expertly hands.<\/p>\n<p>I added extra items to the same order, but got one of the sizes wrong. This is where, I would usually get a bit nervous, because return goods is what really divides the wheat from the chaff. Especially when returning to another country. It&#8217;s overseas return goods that make frustrated people put brand new goods up for sale on Facebook at half price. But fortunately, Wiggle also rule the world of return goods. I simply logged on to my account, where my items were listed, marked the return item, which produced a printed label to accompany the item. That&#8217;s it and refund was transferred to my account upon their receipt of the item. Easy peasy and swift. Of course, I was kept in the loop every step of the way via mail.<\/p>\n<h4><\/h4>\n<h4>Wiggle really showed their caliber, when I received a gift, that I needed to exchange.<\/h4>\n<p>I didn&#8217;t have a receipt nor any inkling as to where it was purchased. Wiggle, however, didn&#8217;t pause and exchanged it willingly &#8211; no fuss or questions asked. That&#8217;s just great customer service, and part of the reason why I love Wiggle. They attend to my every need without even knowing I&#8217;m their fondest ambassador.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Big emotions for an online sport shop. But hey, it&#8217;s fully deserved&#8230; Wiggle simply understands their customers. Understands what adds value &#8211; and act accordingly. They know how to deliver customer service, and their products, prices, search filters, freight prices and delivery times are of course ship shape. But that&#8217;s just a prerequisite in the &hellip;<\/p>\n","protected":false},"author":4,"featured_media":1435,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[192],"tags":[11],"class_list":["post-1413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-customer-engagement"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/comments?post=1413"}],"version-history":[{"count":5,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1413\/revisions"}],"predecessor-version":[{"id":10037,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/posts\/1413\/revisions\/10037"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/media\/1435"}],"wp:attachment":[{"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/media?parent=1413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/categories?post=1413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nzinck.com\/da\/wp-json\/wp\/v2\/tags?post=1413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}