Does your website effectively convert traffic into leads at the desired conversion rate, and drive an attractive user experience providing real value for its users?
A website is a business card, a 24/7 service assistant and a valuable sales representative all wrapped into one. To unlock its full potential, your website must greet, guide and engage relevantly with visitors – gently nudging them along a conversion path of desired actions.
Needs to Succeed
For your website to perform satisfactorily, it needs to
- Convert the traffic into leads at the desired conversion rate
- Drive an attractive user experience
- Providing real value for its users
How We Help
Cooperating with our dedicated and specialised team in conversion optimisation will improve your overall website performance and specific conversion rates on desired KPIs – without compromising your corporate design and online look and feel. We can help with individually steps or the full process of conversion optimisation.
Our proven process includes:
- Quick fix solutions
Output: An overview of easy-to-implement improvements (low hanging fruits)
Output: An expert analysis of your website identifying issues counteracting conversion, eg relating to calls to action (CTAs), navigation, user experience (simple UX), or messaging
- Insights and analytics
Output: What are your target group’s expectations to, experience of and behaviour on your website – and what does it take to improve performance. Using Google Analytics (quantitative data) and live user experience testing (qualitative data), we identify behavioural patterns, user needs and expectations, see customer insights. Compared to your website objectives, we make a GAP analysis to identify corrective measures and improvement opportunities. The insights may also be used as a brief for website content development.
- User experience design
Output: An intuitive user interface across all devices and platforms which leaves the user without doubt when clicking on a CTA and navigating on your site. Every single element on the site is perfectly integrated and every function is logically placed and illustrated for a smooth user experience. The user wants to be in control while interacting on the internet and browsing around should feel nice, easy and perhaps even playful.
By thorough testing and use of best practice, we ensure your site will encourage user to “click it – one more time”
- Ongoing optimisation
Output: Continuous improvements for constant conversion optimisation
By monitoring the website performance, we make sure that new content and updates are implemented and optimised according to user insights and user experience design (UXD).
Keywords & Focus Areas
Call-to-action (CTA), user experience design (UXD), website navigation, user journey, user flow, conversion rate, user expectation, interface, usability